Frequently Asked Questions

Most frequent questions and answers

This is one of, if not, the quickest and cheapest way to get your visa for Vietnam. You just need to fill in our “Online Application Form“, get your “Visa approval letter” within 2 working days and pick up your visa at your destination airport (Hanoi airport, Ho Chi Minh city airport)

After we obtain the approval letter for you, we will forward you a copy by email or fax. Copies of the same document will be forwarded on your behalf to Vietnam Immigration checkpoints atInternational Airports only. When you arrive in Viet Nam, the Immigration officers will have those documents ready and will be able to issue your entry visa quickly.

The “Visa approval letter” is a letter issued by Vietnam Immigration Department  that allows you to enter and exit Vietnam for a given time period. With the approval letter, you can pick up your visa upon arrival at one of the  three international airports in Vietnam (Hanoi, Ho Chi Minh City and Da Nang).

At the airport, the corresponding authority will verify the details on the approval letter based on your passport and travel documents. As long as you make sure you input the correct details when applying, you will surely be granted entry upon arrival in Vietnam with the approval letter. However, it is strongly advised that you read our website and follow all the instructions carefully to avoid problems or delays at the airport.

A colored scanned copy of the approval letter will be sent to you by email, so please make sure that you have provided us with the correct email address.

You can also request a copy by fax. In this case, please provide us with your fax number and email it to support@wietnamwizy.com

In most cases, a passport scan is not required for an online visa application. However, if the Immigration office wishes to verify the information you provide, you are required to send them a scan copy of your passport. In such cases, we will notify you by email immediately.

The stamping fee is the fee you are required to pay at the Vietnamese airport in order to get the official visa stamped in your passport. The stamp fee must be in cash, no credit cards are accepted.

25 USD for single 1 month/3 month

50 USD for multiple entry

Currencies accepted: Vietnam Dong (VND) and USD (US Dollars)

We currently accept both Debit/Credit cards and PAYPAL for payment of our approval letter service fee.

These include: Visa, MasterCard, American Express, JCB and Diners Club. Please click here for payment guidelines.

• The card expiration date was entered incorrectly.

• You have reached your credit limit

• There was a computer error.

• Your Visa Verified password / Master Secure Code were entered incorrectly.

Normally, the approval letter is processed and emailed you within two (2) to three (03) business days (excluding Saturday, Sunday and National Holidays).

If you submit your application and pay the fee before 12.00 PM Vietnam time on a Working day (Monday-Friday), we will send you the letter of approval by 18:00 PM on the following (next) working day.

Please be advised that visa on arrival service is good for air travel only, if you plan to enter Vietnam by land or cruise, you will need to contact the Embassy to obtain your visa in advance.

It does not matter when you change the airport to pick up visa. You can pick it up at 3 international airports such as Hanoi, Danang and Hochiminh.

We would like to recommend that you should get the visa on arrival first and then book your flight. Certainly, the date of arrival must be ensured before applying for the visa.

It is fine to entry Vietnam with business visa while your real purpose is for travelling.

No, it is Share visa approval letter which often is issued at high season. All of these people applied Vietnam Visa at the same time with you, therefore Immigration Department sent these Visas with you at the same paper and the same time for saving time.

This is a polish visa page

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